Hello Cait,
Thank you for taking the time to share your experience with our dishwasher tablets. We’re glad to hear they work well when removed from the film packaging, but we’re truly sorry to learn about the quality issues you’ve encountered with your recent box.
To help us investigate this situation and ensure it doesn’t happen again, we kindly ask you to fill out our complaint form here: https://form.jotform.com/240434543139251
Your input will allow us to gather all the details we need to address the issue properly with our production team.
We sincerely apologize for any inconvenience this has caused and appreciate your understanding as we work to resolve this matter. If there’s anything else we can do to assist you in the meantime, don’t hesitate to reach out.
Thank you for choosing our products and don't hesitate to reach out at hello@unscentedco.com if we can do anything else.
Pier-Anne